Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we collect information you provide willingly. This includes your name, business name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed by our payment partners.

For our corporate clients, we may gather additional business information such as company registration details, preferred delivery times, and budget considerations. This helps us tailor our service to your business needs.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance website performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your preferences, and communicating about your service needs.

We also leverage information to improve our services and the overall website experience. This helps us identify which corporate floral services are most valuable to clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

StudioHavenLink respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with seriousness and employ suitable technical and administrative safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal data within our team.

Although we employ robust security measures, no online transmission method is completely risk-free. We continually update our security practices to guard against new threats.

Your Privacy Rights

You possess important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your data is used.

To exercise these rights, reach out using the contact details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations differ by data type and purpose.

Cookies and Site Tracking

Our site uses cookies and analogous technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie preferences via your browser settings. However, turning off certain cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

External Links

Our site may include links to third-party websites or services. This privacy policy covers only StudioHavenLink and our site. We are not accountable for the privacy practices of external sites.

We recommend checking the privacy policies of any third-party sites you visit via links on our site.

Policy Revisions

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will refresh the "Last Updated" timestamp at the top of this document.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please contact us.